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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tina Mitchell

Tina Mitchell

April 24, 2026

5  out of  5
rating by Tina Mitchell
"I like coming into the buisness and everyone is smiling and greets you and is always helping you with whatever u need. I appreciate it and sometimes life throws us curve balls but I know I can call anytime with my questions. Ty"
We responded:
"Thank you Tina for taking the time to give us a review. We appreciate the kind words and appreciate your business. "
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Mary jane Duvall

April 24, 2026

5  out of  5
rating by Mary jane Duvall
"Bryan was great. Thank You"
We responded:
"Thank you Mary Jane for giving Bryan a shout out for his great professionalism and customer service at our Minerva State Farm office. He loves clients like yourself from Alliance, Ohio and would love to help your friends and family too with their insurance. "
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American Cymry

April 23, 2026

5  out of  5
rating by American Cymry
"Excellent customer service."
We responded:
"Thank you for choosing our Minerva Office for your auto insurance, home insurance and protecting your assett's through a Liability Umbrella. If we can help any of your friends or family, please don't keep us a secret. "
Profile photo of Connie Freeman

Connie Freeman

April 19, 2026

5  out of  5
rating by Connie Freeman
"Bryan at State Farm was very knowledgeable and professional. He was also patient as it took me a long time to make a decision to change insurance agents."
We responded:
"Thank you Connie for recognizing the professional service our agents provide. we appreciate the chance to earn your auto insurance business in Lisbon, Ohio with our Minerva State Farm office. If we can help with renters' insurance, home insurance, or life insurance, please let us know. "
Profile photo of Juanna Gallow

Juanna Gallow

April 18, 2026

5  out of  5
rating by Juanna Gallow
"Always great service and will help to get your rates lower! Highly recommend!"
We responded:
"Thank you for recognizing our great low rates in addition to the best service with auto insurance, home insurance and rental property insurance. Even though we are located in Minerva, we are licensed for all of Ohio including Amsterdam, Ohio where many of our great clients reside like yourself. Let us know if we can help with anything else and appreciate your tenured business. "
Profile photo of Debra Bates

Debra Bates

April 17, 2026

5  out of  5
rating by Debra Bates
"Love Statefarm! Even got a call from my agent to let me know my insurance premium went down. I love the communication from them and the great service I get when I have to call in! Robert Gardner Statefarm Insurance! Give them a call!!"
We responded:
"Thank you Debra for your business and the kind words. "
Profile photo of Gail Huff

Gail Huff

April 17, 2026

5  out of  5
rating by Gail Huff
"They are great people here.. They saved me money !!!"
We responded:
"Thank you Gail for recognizing the great licensed agent's in our Minerva office doing what they do best...Save you Money. Thank you for your business and if we can help with anything else such as renters and or home insurance and life insurance, please ask. "
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Hope Proctor

April 17, 2026

5  out of  5
rating by Hope Proctor
"They are very helpful and very friendly"
We responded:
"Thank you Hope for choosing the #1 insurance company, State Farm, to help you with your auto, renters and life insurance. Providing more value at a lower cost is what we do best at our Minerva, OH State Farm Office. If we can help with anything else, please let us know and thank you for your business. "
Profile photo of Melinda M

Melinda M

April 13, 2026

5  out of  5
rating by Melinda M
"Personable and a pleasure to do business with. They cut my insurance rate in half, definitely would recommend doing business here to anyone"
We responded:
"Thank you Melinda for allowing us to quote your car insurance over in Toronto, Ohio. Cutting your cost in half is amazing, but not surprising. If we can help with anything else like homeowners insurance, renters insurance or one of our great life insurance policies, please let us know and we hope this finds you well. Thank you again for your business. "
Profile photo of Julie Snyder

Julie Snyder

April 13, 2026

5  out of  5
rating by Julie Snyder
"Very friendly and knowledgeable staff. Great customer service. If you need insurance, I highly recommend State Farm. Been with them for 20+ years. Quick to help when needed."
We responded:
"Thank you Julie for taking time to give us a review. We appreciate the chance to insure your car and home in Carrol county. If we can help in any other way, please ask and hope this finds you well. "
Profile photo of Travis Roth

Travis Roth

March 26, 2026

5  out of  5
rating by Travis Roth
"Great insurance agent. Great rates and customer service. I’m very happy that I made the switch!"
We responded:
"Clients from Columbiana area seem to be some of our favorite clients. Thank you for trusting us with your insurance and protecting all your assett's with a liability umbrella. We appreciate your business and hope this finds you well. "
Profile photo of Nancy Starkey

Nancy Starkey

March 24, 2026

5  out of  5
rating by Nancy Starkey
"Shout out to Bryan Ehrlinspiel!! A+ customer service. Bryan took the time to make sure I understood all details about my policies. Great conversation during the process, a big plus! I could go on and on about the excellent experience I had speaking with Bryan. Every minute was a treat. State Farm has a great asset in Bryan!! He’s a keeper!! Thank you, Bryan! 😊😊😊"
We responded:
"Thankyou Nancy regarding the kind words about Bryan. He is one of our senior agent's and loves helping people and making sure that we not only provide the best price compared to our competitions, but also properly covered. Relationships matter to us and if we can do anything else to improve our services, please let us know. "
Profile photo of Amy Richeson

Amy Richeson

March 23, 2026

5  out of  5
rating by Amy Richeson
"Along with being very personable, each person is always kind & courteous when we call or come in, which we love! Local company makes it easy to walk in for quick questions and/or concerns. One stop for all of our insurance needs."
We responded:
"Thank you Amy for the nice words and taking time to review our State Farm office. We appreciate your business and if we can help any other way, please reach out. We want more clients like yourself who want to protect your family with not only auto and home insurance, but life insurance as well. We hope this finds you well and thank you again for your business. "
Profile photo of Chi Green

Chi Green

March 19, 2026

5  out of  5
rating by Chi Green
"Have all 4 cars and house thru here and got the best rate!! Very friendly and accommodating when contacting the office for any needs!!"
We responded:
"Thank you for the kind words and allowing us to insure your house and cars. We appreciate your business. "
Profile photo of Jessica Knicely

Jessica Knicely

March 19, 2026

5  out of  5
rating by Jessica Knicely
"Bryan is great super personable and great rates"
We responded:
"Thankyou Jessica for the review of one our agents, Bryan. He takes the time to understand our clients, there liability need, income need, life insurance need and others'. IF we can help with anything else, please reach out and we appreciate your business. "
Profile photo of Lori Barnes

Lori Barnes

March 19, 2026

5  out of  5
rating by Lori Barnes
"Very responsive and always looking for ways to save me money !"
We responded:
"Thank you Lori for taking time to give us a review on our service and price of insurance. We appreciate your business and hope this finds you well. "
Profile photo of Julie Mills

Julie Mills

March 14, 2026

5  out of  5
rating by Julie Mills
"Great insurance company, always looking to help with discounts!!!"
We responded:
"thank you for taking the time to give our office a review. We appreciate your business. "
Profile photo of Becky White

Becky White

March 9, 2026

5  out of  5
rating by Becky White
"I have tried different places to see if they could lower my car and renters insurance. Nobody has been able to do this. I got a flier from State Farm in Minerva, OH and sure enough they were able to lower my monthly bill by $9.00. Thank you very much State Farm."
We responded:
"We appreciate you looking into our great auto and renters rates. I believe we provide a better rate and local value than any other competitor. If you need anything else such as disability or life insurance, please let us know and appreciate your business. Please don't keep us a secret. "
Profile photo of Brad Bowman

Brad Bowman

March 9, 2026

5  out of  5
rating by Brad Bowman
"Very helpful to Taylor my insurance needs. Always get a person address my questions"
We responded:
"Thank you Brad for your business, and time to give us a review. Local service is what we pride ourselves on and always being available. We not only want your business, but we want to keep it and earn it. If we can do anything else for you, please let us know. "
Profile photo of Paul Israel

Paul Israel

March 8, 2026

5  out of  5
rating by Paul Israel
"Pretty straight forward"
We responded:
"Thank you Paul for your auto and home insurance. You have been with state farm a long time and your policies reflect the tenure and accident free with extra discounts for you. If we can help with anything other service such as retirement planning or life insurance, please let us know. We hope this finds you well and thank you again for taking time to review our Minerva office. "
Profile photo of Tabitha Switzer

Tabitha Switzer

March 8, 2026

5  out of  5
rating by Tabitha Switzer
"We love State Farm in Minerva Ohio. Great communication with them. They are all very nice and very helpful with any questions. Highly recommend"
We responded:
"Thank you Tabitha for the kind words and taking time to give us a review. We appreciate your business. "
Profile photo of tim doak

tim doak

March 5, 2026

5  out of  5
rating by tim doak
"Thank you Bryan at State Farm for helping me get a lower insurance I really appreciate it."
We responded:
"We appreciate your business and love saving customer's money on their insurance. Price is one of the most important things with insurance and State Farm knows this with super competitive rates while you also get local service at our Minerva and Massillon Locations. Also thank you for taking time to review one of our agent's, Bryan. IF we can do anything else, please let us know. "
Profile photo of JON GRAM

JON GRAM

March 5, 2026

5  out of  5
rating by JON GRAM
"Great Value and Service. Highly Recommend"
We responded:
"thank you for taking the time to give our office a review. We appreciate your business. "
Profile photo of Ashley DePalmo

Ashley DePalmo

February 28, 2026

5  out of  5
rating by Ashley DePalmo
"I’ve been with State Farm for several years and have been very much pleased with their services! The insurance rates have been reasonable and that’s even with me doing my research and comparing across other providers. They’ve always been the best choice! And if services for coverage are needed due to a claim/accident the process is very simple and there’s always someone to help you along the way."
We responded:
"Thank you Ashley for taking time to give us this review. State Farm is the largest insurance company in Ohio because of both our competitive rates and our local service. Being mutally owned, and not a stock company, means that you are the primary focus with rates and broad coverages. We just had a 10% rate decrease in Ohio that is helping us grow and retain great clients like yourself. the rate decrease is on top of a dividend check going out to al our customers who had auto insurance in 2025. Expect a check back that will be on average of $100 per auto insured with state Farm. Thank you for your business and we hope this finds you well. "
Profile photo of Myra Sikon

Myra Sikon

February 16, 2026

5  out of  5
rating by Myra Sikon
"Always pleasant to speak with and Always have great service with them"
We responded:
"Thank you Myra for trusting us at the #1 insurance company for Alliance, Ohio with the best rates and local service in Minerva. We appreciate your business all these years and State Farm automatically gives you tenure discounts and accident-free discounts to continue to make your insurance cheaper. If we can add any other types of insurance like homeowners, life insurance for your family, or extra liability coverages for lawsuits, you would get more discounts for these as well. Please let us know what else we can do and hope this finds you well. "