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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Marshell Wooley

September 18, 2025

5  out of  5
rating by Marshell Wooley
"Awesome people who are very kind understanding and helpful."
We responded:
"Thank you Marshell for allowing us to insure your cars over in beautiful Columbiana County, Ohio. We appreciate your business and you taking the time to give our office a review. We hope this finds you well. "
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H Keating

September 11, 2025

5  out of  5
rating by H Keating
"Robert Garner - State Farm Insurance Agency is always there to help when I have policy questions or have to submit a claim. They make the process easy, even over the phone. They make an effort to get to know their clients and show they care. I would highly recommend reaching out to them for your insurance needs."
We responded:
"Thank you for the kind words and taking time to give us a review. We appreciate all your business and hope this finds you well. "
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Veronica Yacklin

September 4, 2025

5  out of  5
rating by Veronica Yacklin
"We have been customers for over 20+ years. They have been great. They are always there to help when needed or change policy around. I definitely would recommend them if looking for insurance and great service."
We responded:
"Thankyou Veronica for taking time to give the office a review. We appreciate your buisness and the chance to protect all your cars, motorcycles, toys and homeowners. In addition, we can do anything else to provide better customer service, please let us know. We always value your opinion. Thank you again and hope this finds you well. "
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Jenna Gilbert

August 27, 2025

5  out of  5
rating by Jenna Gilbert
"Bryan is an agent who cares if you and your family are covered now, & for life! He also saved me money on full auto coverage when I could only afford liability through my previous agent! Bryan is dependable & I’m never switching again! Thank you, Bryan for helping me navigate our insurance needs!"
We responded:
"Thank you for taking the time to give one of our agents, Bryan, a review. We apprecite the chance to earn your business and please let us know if we can customize our service in other ways to better serve you. Thanks again and hope this finds you well. "
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dawn lukowski

July 25, 2025

5  out of  5
rating by dawn lukowski
"I have been with State Farm Insurance for the last 43 years, 20 years here in Minerva. Kim is always there for my questions and worries. The office keeps us updated on things that might need done in the future."
We responded:
"Thank you Dawn for the nice review of Kim, one of our senior office managers. We appreciate your business and tenure with State Farm. Thank you for taking the time to give us a review and hope your well. "
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Morgan Hyde

July 16, 2025

5  out of  5
rating by Morgan Hyde
"This office has been helpful while I navigated price matching. We still use them for our vehicles. Kimberly Davis is always very responsive."
We responded:
"Thank you for the kind words and taking time to give our office a review. We appreciate your business and hope this finds you well. "
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Sherry Reed

July 15, 2025

5  out of  5
rating by Sherry Reed
"Very satisfied"
We responded:
"Thank you Sherry for the kind words and taking time to give our office a review. We appreciate your business and hope this finds you well. "
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kyle mckee

July 15, 2025

5  out of  5
rating by kyle mckee
"Awesome customer service. Signed up very quick and easy."
We responded:
"Thanks Kyle for taking time to give our office a review. We appreciate your business. "
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Ryan Lawson

July 3, 2025

5  out of  5
rating by Ryan Lawson
"fair friendly LOCAL responsive staf would highly recommend!!"
We responded:
"Thank you Ryan for taking the time to give our Minerva office a 5 star review. We appreciate your business and hope this finds you well. "
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Debbie Blyer

June 30, 2025

5  out of  5
rating by Debbie Blyer
"Maddie did a WONDERFUL job from start to finish! She answered all my questions and was very thorough. I highly recommend Maddie!"
We responded:
"Thank you Debbie for the kind words regarding Maddie, one of our agents in our mInerva office. We appreciate the chance to help your family and earn your business. Thank you for taking the time to give Maddie a review. "
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Lee Roberts

June 26, 2025

5  out of  5
rating by Lee Roberts
"Great price and a friendly guy to talk to helped me get affordable insurance to cover and protect my cars and home"
We responded:
"Thank you Lee for the chance to earn your business and save you money on auto and home insurance. We appreciate your business and hope this finds you well. "
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Betty DeGarmo

June 25, 2025

5  out of  5
rating by Betty DeGarmo
"Bryan was absolutely amazing in helping me switch my business ins over from another state. He was friendly, professional and prompt at getting everything in order and finalized. Thank you Bryan, you made this process painless and that's hard to find today. 100% recommend."
We responded:
"thank you for taking the time to give Bryan, one of our agents in Minerva office, a 5 star review. We appreciate the chance to earn your business and hope this finds you well. "
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Tom Hall

June 23, 2025

5  out of  5
rating by Tom Hall
"Bryan went above and beyond to get us good insurance. I really appreciate it."
We responded:
"Thank you for taking the time to give Bryan a review. We appreciate the chance to earn your insurance business and hope this finds you well. "
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jeremy grimm

June 13, 2025

5  out of  5
rating by jeremy grimm
"He fixed me up"
We responded:
"Thank you for taking time to give our office a review. We appreciate your business. "
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Taylor Lab

June 5, 2025

5  out of  5
rating by Taylor Lab
"Maddie was very helpful and made it very easy Great experience."
We responded:
"Thank you for taking the time to give Maddie a review. We appreciate the chance to earn your business. "
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Paige Thompson

May 29, 2025

5  out of  5
rating by Paige Thompson
"Bryan was extremely helpful with getting me set up with my new policy. He went above and beyond and answered all of my questions."
We responded:
"Thank you for taking time to give Bryan a review. We appreciate your business. "
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Jack Fraschieri

May 29, 2025

5  out of  5
rating by Jack Fraschieri
"Always helpful and willing to answer any questions."
We responded:
"Thank you for taking the time to give our office a review. We appreciate your business. "
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Tammy Miller

May 15, 2025

5  out of  5
rating by Tammy Miller
"The agent was able to answer every question we had and after 20 years with Allstate we were able to seamlessly switch for better coverage and at half the cost!"
We responded:
"Thank you Tammy for alowing us the chance to earn your business. We appreciate your time in giving us a review and hope this finds you well. "
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Don Wensel

May 13, 2025

5  out of  5
rating by Don Wensel
"Bryan helped me out when my former insurance company failed me. He’s great to talk to and went above and beyond in helping my family pick the right coverage for us. Couldn’t be happier about the experience we have had so far."
We responded:
"Thank you for the nice words about one of our agent's, Bryan. He is a family man and loves helping other families protect what matters most. We appreciate your business and your time in leaving a review. Please don't keep Bryan a secret!"
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Cody Gibson

May 8, 2025

5  out of  5
rating by Cody Gibson
"⭐⭐⭐⭐⭐ Bryan at State Farm was an absolute game-changer! He guided me through the entire process of switching both my personal and business insurance with patience and expertise. Not only did he make everything seamless, but he also saved me a ton of money! Bryan’s professionalism and dedication to finding the best coverage for my needs were unmatched. I’m thrilled with my new policies and highly recommend Bryan to anyone looking for top-notch service and savings!"
We responded:
"Thank you for taking the time to give one of your agents, Bryan, a great review. We appreciate the kind words and don't keep us a secret :). We appreciate your business. "
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Rachael Barrett

April 24, 2025

5  out of  5
rating by Rachael Barrett
"Super helpful with great prices!"
We responded:
"Thank you for taking the time to give our office a review. "
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Tanika Watters

April 15, 2025

5  out of  5
rating by Tanika Watters
"Great Service & Quite Rates"
We responded:
"thank you for taking the time to give our office a review. We appreciate your business. "
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Michael Greiner

April 7, 2025

5  out of  5
rating by Michael Greiner
"This was a great office to work with. Super friendly, helpful and knowledgeable staff. They took the time to make sure our coverage needs were being met all while reducing our rates! Don’t hesitate to call them up for your insurance needs."
We responded:
"thank you for taking the time to give our office a review. We appreciate your business. "
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Dashawna Snooki

March 31, 2025

5  out of  5
rating by Dashawna Snooki
"My experience was amazing with Robert Garner. Not only did he help me save over 150 dollars from my last insurance he also explained everything well. Thanks State Farm I’m proud to be apart of a new insurance company!!"
We responded:
"thank you for taking the time to give our office a review. We appreciate your business. "
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Robin Cromwell

March 27, 2025

5  out of  5
rating by Robin Cromwell
"My agent Deborah Palmer was absolutely wonderful! We went over every detail of my new policy, made adjustments where desired. Her input and expertise was extremely valuable. I couldn’t be happier with my new State Farm policy and representative!"
We responded:
"thank you for taking the time to give our office a review. We appreciate your business. "