Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brittaney Wilson

Brittaney Wilson

September 17, 2026

5  out of  5
rating by Brittaney Wilson
"I have recently purchased a brand new vehicle and was given an outrageous rate with the current insurance company I was with. My in laws were getting me set up with Triple A and that sent out my information to other insurance carriers about obtaining quotes for insurance coverage. I got a quote from Sloane via email and it was much cheaper than what I was getting for 1 vehicle with my current company. I reached out to her after seeing two other quotes from other companies that were a lot higher. She was very helpful and informative, because I know nothing about the difference between collision and comprehensive coverage. She explained everything in detail. I was pleased with the price I received for my daughter and myself and how personable and professional she was. I am happy to be apart of the State Farm family"
Profile photo of Becca Lloyd

Becca Lloyd

September 16, 2026

5  out of  5
rating by Becca Lloyd
"The staff if great to work with. They are polite and courteous and friendly. I highly recommend them."
Profile photo of Tina Mitchell

Tina Mitchell

September 15, 2026

5  out of  5
rating by Tina Mitchell
"I like coming into the buisness and everyone is smiling and greets you and is always helping you with whatever u need. I appreciate it and sometimes life throws us curve balls but I know I can call anytime with my questions. Ty"
We responded:
"Thank you Tina for taking the time to give us a review. We appreciate the kind words and appreciate your business. "
Profile photo of Paula S Rogers

Paula S Rogers

September 15, 2026

5  out of  5
rating by Paula S Rogers
"After my husband died the insurance company I was with upped my premium by a lot. State farm gave me a way better deal with better benefits"
Profile photo of Julie Conrad

Julie Conrad

September 11, 2026

5  out of  5
rating by Julie Conrad
"Every experience, through many years with State Farm, has been very positive."
Profile photo of Edwin Ramsey

Edwin Ramsey

September 10, 2026

5  out of  5
rating by Edwin Ramsey
"Great communication and Friendly"
We responded:
"Hi Edwin! Thank you so much for the 5-star review! If you are searching for an insurance agent who prioritizes exceptional customer service and highly competitive insurance rates, the Robert Garner State Farm Agency is the preferred local choice right here in Minerva, Alliance, Carrollton, and across Stark and Carroll Counties.

Our growing team of five dedicated professionals works hard to make the process of switching insurance quick, simple, and stress-free. Whether local drivers need a fast car insurance quote or families want to bundle auto and home insurance, we specialize in maximizing your multi-policy bundle discounts. From reliable homeowners policies and affordable renters insurance to critical life insurance protection, we always provide comprehensive New Client Packets to give you absolute clarity and extra value.

Thank you for your amazing support and for choosing us as your trusted local insurance agent!""
Profile photo of James Patrick

James Patrick

September 8, 2026

5  out of  5
rating by James Patrick
"The Team here has been great to work with!"
We responded:
"Hi James! Thank you so much for the 5-star review and the fantastic shoutout for our team! If you are searching for an insurance agent who delivers exceptional customer service and highly competitive insurance rates, the Robert Garner State Farm Agency is the preferred local choice right here in Minerva, Alliance, Carrollton, and across Stark and Carroll Counties.

Our growing team of five dedicated professionals is absolutely thrilled to hear that we have been great to work with! Making the process of switching insurance quick, simple, and stress-free is exactly what we strive for every day. Whether local drivers need a fast car insurance quote or families want to bundle auto and home insurance, we specialize in maximizing your multi-policy bundle discounts. From reliable homeowners policies and affordable renters insurance to critical life insurance protection, we always provide comprehensive New Client Packets to give our neighbors absolute clarity and extra value.

Thank you for your amazing support from Alliance and for choosing us as your trusted local insurance agent!"
Profile photo of Kaylee Lemasters

Kaylee Lemasters

September 3, 2026

5  out of  5
rating by Kaylee Lemasters
"Sloane was able to help me set up a new policy fir my new vehicle. I was previously paying $120 a month for state minimum full coverage and when I got my new vehicle it jumped to $160. Sloane was able to get me more than state minimum as well as renters insurance for a much lower price. Its even cheaper than my original $120 price!"
We responded:
"Hi Kaylee! Thank you so much for the 5-star review and the incredible shoutout for Sloane! If you are searching for an insurance agent who delivers exceptional customer service and maximizes your budget, the Robert Garner State Farm Agency is the preferred choice in Minerva, Alliance, Carrollton, and across Stark and Carroll Counties.

We are thrilled that Sloane helped you switch and save money on your new vehicle insurance! It is incredibly common for competitors to raise rates up to $160 a month for basic state minimum limits. Sloane did a fantastic job showing the power of our multi-policy bundle discounts—getting you vastly superior auto insurance protection plus reliable renters insurance for a lower price than your original $120 rate!

Our growing team of five dedicated professionals loves providing these high-value side-by-side coverage comparisons and comprehensive New Client Packets. Thank you for choosing Sloane and our team as your trusted local insurance agent!"
Profile photo of John Common

John Common

September 3, 2026

5  out of  5
rating by John Common
"Customer for 40 years. 5 star"
We responded:
""Hi John! Thank you so much for the 5-star review! If you are searching for an insurance agent who delivers lifetime reliability, exceptional customer service, and competitive insurance rates, the Robert Garner State Farm Agency is the preferred choice right here in Minerva, Alliance, Carrollton, and across Stark and Carroll Counties.

We are incredibly honored to have you as a valued client for 40 years! Maintaining 40 years of continuous policyholder trust is the ultimate testament to the dedicated care Robert and our growing team of five professionals strive to provide every single day. Whether we are managing long-term auto and home insurance policies, maximizing multi-policy bundle discounts, or providing clear answers on life insurance protection, our office is built on establishing lasting legacies with our neighbors.

Thank you for your incredible 40-year loyalty to our agency and for choosing us as your trusted local insurance agent!""
Profile photo of Marjorie

Marjorie

September 3, 2026

5  out of  5
rating by Marjorie
"Amazing and courteous! They go out of their way to assist, and everyone is friendly! In addition the the rates being great! I definitely recommend!"
We responded:
"Hi Marjorie! Thank you so much for the 5-star review! If you are searching for an insurance agent who delivers exceptional customer service and highly competitive insurance rates, the Robert Garner State Farm Agency is the preferred local choice right here in Minerva, Alliance, Carrollton, and across Stark and Carroll Counties.

Our growing team of five dedicated professionals is thrilled to hear that everyone was amazing, courteous, and friendly! Going out of our way to assist our neighbors and making sure switching insurance is simple and stress-free is our top priority. Whether local drivers need a fast car insurance quote or families want to bundle auto and home insurance, we specialize in maximizing your multi-policy bundle discounts to ensure your rates stay great. From reliable homeowners policies and affordable renters insurance to critical life insurance protection, we always provide comprehensive New Client Packets to give you absolute clarity and extra value.

Thank you for your wonderful recommendation and for choosing us as your trusted local insurance agent!"
Profile photo of Randy Brown

Randy Brown

September 1, 2026

5  out of  5
rating by Randy Brown
"Hands down the best insurance company. Friendly and knowledgeable staff. Affordable rates."
We responded:
"Hi Randy! Thank you so much for the 5-star review and for calling us the best insurance company! Our friendly and knowledgeable staff takes great pride in offering affordable rates and top-tier customer service. As your trusted local State Farm agency, we love helping our neighbors in Minerva, Alliance, Carrollton, and the surrounding areas save money. Whether you need cheap auto insurance, reliable home insurance, renters insurance, or life and business insurance coverage, we always customize plans to fit your budget. We appreciate your support and are proud to be your go-to local insurance agent!"
Profile photo of Larry Caldwell

Larry Caldwell

August 31, 2026

5  out of  5
rating by Larry Caldwell
"It was a very nice experience talking to the agent about getting a great deal on insurance they saved me over half of what I was paying those other guys. Thank you 🙂"
We responded:
"Hi Larry! Thank you so much for the 5-star review! If you are searching for an insurance agent who delivers exceptional customer service and highly competitive insurance rates, the Robert Garner State Farm Agency is the preferred local choice right here in Minerva, Alliance, Carrollton, and across Stark and Carroll Counties.

We are absolutely thrilled to hear that you had a very nice experience talking with our team and that we saved you over half of what you were paying those other guys! Saving money while securing vastly superior protection is exactly what we specialize in. Our growing team of five dedicated professionals works hard to maximize your multi-policy bundle discounts. Whether local drivers need a fast car insurance quote or families want to bundle auto and home insurance, we provide comprehensive New Client Packets to give you absolute clarity and unmatched value.

Thank you for your amazing support and for choosing us as your trusted local insurance agent!""
Profile photo of Jeanne

Jeanne

August 18, 2026

5  out of  5
rating by Jeanne
"Very accommodating of my busy schedule."
We responded:
"Hi Jeane! Thank you so much for the 5-star review! If you are searching for an insurance agent who prioritizes exceptional customer service and highly competitive insurance rates, the Robert Garner State Farm Agency is the preferred local choice right here in Minerva, Alliance, Carrollton, and across Stark and Carroll Counties.

Our growing team of five dedicated professionals works hard to be as accommodating as possible for our clients' busy schedules. We know your time is valuable, which is why we streamline the process of switching insurance to make it quick, simple, and completely stress-free. Whether local drivers need a fast car insurance quote or families want to bundle auto and home insurance, we specialize in maximizing your multi-policy bundle discounts on your schedule. From reliable homeowners policies and affordable renters insurance to critical life insurance protection, we always provide comprehensive New Client Packets to give you absolute clarity and extra value.

Thank you for your wonderful feedback and for choosing us as your trusted local insurance agent!"
Profile photo of Melvin Kimble Jr

Melvin Kimble Jr

August 14, 2026

5  out of  5
rating by Melvin Kimble Jr
"Great Service"
We responded:
"Thank you for taking time to give our office a review"
Profile photo of Daniel Snider

Daniel Snider

August 12, 2026

5  out of  5
rating by Daniel Snider
"Great customer service and great rates I’ve only been with them for about a week and they’ve called to check up on me and make sure I have everything I’ve needed and if there’s anything else they could help me with or that I need !"
We responded:
"Hi Daniel! Thank you so much for the 5-star review and welcome to our local State Farm family! We are thrilled to hear you are already experiencing our top-tier customer service and great rates. We don't believe in just setting up a policy and disappearing; our growing Minerva team makes it a priority to follow up, answer questions, and ensure you have received your comprehensive New Client Packet. Taking the time to check up on our newest neighbors right here in Minerva, Alliance, and Carrollton to find out if there's anything else they need is exactly what sets us apart. Whether it's managing your auto insurance, protecting your home, or exploring multi-policy bundle discounts, we are always here to help. Thank you for choosing us as your trusted local insurance agent!"
Profile photo of Eric Grimm

Eric Grimm

August 11, 2026

5  out of  5
rating by Eric Grimm
"Sloan has been great!! Been very nice and patient with me and appreciate everything State Farm Has done, I’ve even been telling other people how Great they’ve been and it’s my favorite insurance company I’ve ever had actually!!"
We responded:
"Hi Eric! Thank you so much for updating your 5-star review after two years and for the incredible shoutout for Sloan! We are so proud to have her on our team, and she loves being patient, helpful, and thorough with all your protection options. Hearing that we are your favorite insurance company ever truly means the world to us! Our growing agency thrives on community trust, and we cannot thank you enough for telling other people how great your experience has been. Our local team loves protecting families right here in Minerva, Alliance, Carrollton, and right down the road in your home community of Canton. Thank you for your amazing loyalty, for driving our local referral program, and for choosing us as your trusted local insurance agent!"
Profile photo of Josh Rodd

Josh Rodd

August 11, 2026

5  out of  5
rating by Josh Rodd
"Best insurance agency around! Very friendly service and if you call a person will answer the phone. Even if you have insurance already, stop in, they might be able to save you money."
We responded:
"Hi Josh! Thank you so much for the 5-star review and for calling us the best insurance agency around! Our local Minerva State Farm team takes great pride in delivering exceptionally friendly service, and we absolutely guarantee that when you call our office during business hours, a real, live local person will answer the phone every single time. We love helping our neighbors right here in Minerva, Alliance, and Carrollton switch and save money. Even if you have coverage elsewhere, we invite everyone to stop by our office to check out our multi-policy bundle discounts and grab a new client packet! Thank you for trusting us with your vehicle insurance and choosing us as your preferred local auto insurance agent!"
Profile photo of Josh Rodd

Josh Rodd

August 11, 2026

5  out of  5
rating by Josh Rodd
"This is the best insurance agency around. Great rates and very friendly service and you can call and a person will answer the phone."
We responded:
"Hi Josh! Thank you so much for the 5-star review and for calling us the best insurance agency around! Our local Minerva State Farm team takes great pride in delivering exceptionally friendly service, and we absolutely guarantee that when you call our office during business hours, a real, live local person will answer the phone every single time. We love helping our neighbors right here in Minerva, Alliance, and Carrollton switch and save money. Even if you have coverage elsewhere, we invite everyone to stop by our office to check out our multi-policy bundle discounts and grab a new client packet! Thank you for trusting us with your vehicle insurance and choosing us as your preferred local auto insurance agent!"
Profile photo of Jamie Galbreath

Jamie Galbreath

August 8, 2026

5  out of  5
rating by Jamie Galbreath
"I've been through State Farm for years I recently moved and they helped me transfer from 1 State to another"
We responded:
"Hi Jamie! Thank you so much for the 5-star review! Our local Minerva State Farm agency is proud to deliver exceptional customer service and make the process of relocating seamless. We know moving can be stressful, and our team loves helping clients easily transfer their insurance coverage from one state to another! We are thrilled to continue protecting you in your new home with competitive auto insurance and reliable renters insurance policies. Thank you for your long-term loyalty to State Farm, and welcome to our local community right here in Minerva, Alliance, and Carrollton!"
Profile photo of Julie Holderbaum

Julie Holderbaum

August 6, 2026

5  out of  5
rating by Julie Holderbaum
"I had estimates from two other companies and Robert was kind enough to walk me through the comparisons. It turned out that State Farm provided more coverage for essentially the same price."
We responded:
"Hi Julie! Thank you so much for the 5-star review! Our Minerva State Farm agency team loves taking the time to provide clear, side-by-side insurance comparisons so our neighbors understand exactly what they are paying for. We are thrilled that Robert was able to show you how other companies often cost more while leaving you vulnerable with hidden roof depreciation schedules and worse coverages. Our office is proud to deliver superior value, including 100% replacement cost coverage on your roof for the life of the roof, alongside vastly better auto insurance limits. We are also honored to secure your family's future with our top-tier life insurance plans! Thank you for choosing us to handle your complete auto, home, and life insurance bundle here in Minerva, Alliance, and Carrollton!""
Profile photo of Kristyn Wolf

Kristyn Wolf

August 6, 2026

5  out of  5
rating by Kristyn Wolf
"Bryan was such a help! He made it a very easy process and got me an excellent rate!"
We responded:
"Hi Kristyn! Thank you so much for the 5-star review and the great shoutout for Bryan! We are incredibly proud to have him on our Minerva State Farm agency team, and he loves making the onboarding process quick, easy, and stress-free. Our office is dedicated to finding an excellent rate and maximizing multi-policy bundle discounts for our neighbors right here in Minerva, Carrollton, and your home community of Alliance! Whether you need affordable auto insurance, reliable home insurance, or essential life insurance coverage, Bryan and our team are always here to deliver top-tier customer service. Thank you for choosing us as your trusted local insurance agent!"
Profile photo of Joanne VanMeter

Joanne VanMeter

August 4, 2026

5  out of  5
rating by Joanne VanMeter
"Good coverage at lower rates than I was paying-very courteous service"
We responded:
"Hi Joanne! Thank you so much for the 5-star review and for highlighting our courtesy and value! Our local Minerva State Farm agency team takes great pride in delivering exceptionally courteous service alongside much lower rates than our competitors. We love helping our immediate neighbors right here in Minerva, Alliance, and Carrollton switch and save money. Whether you are looking for highly competitive auto insurance, affordable homeowners policies, or essential life insurance plans, our team is completely dedicated to maximizing your multi-policy bundle discounts. Thank you for your amazing local support and for choosing us as your trusted local insurance agent!"
Profile photo of joseph Meadows

joseph Meadows

July 20, 2026

5  out of  5
rating by joseph Meadows
"State Farm has always been there for me. Their prices are fair and they stand behind their policies. Their choice of roadside assistance is fantastic."
We responded:
"Hi Joseph! Thank you so much for the 5-star review and for sharing your experience! We are incredibly proud that State Farm has always been there for you with fair prices and dependable protection. Our local Minerva State Farm agency loves serving our neighbors in Minerva, Alliance, Carrollton, and right down the road in Sebring! Providing top-tier customer service on your auto insurance, renters insurance, and life insurance policies is our top priority. We are thrilled to hear you love our fantastic roadside assistance program as well. Thank you for your amazing loyalty and for choosing us as your preferred local insurance agent!"
Profile photo of Oscar Mayer

Oscar Mayer

June 26, 2026

5  out of  5
rating by Oscar Mayer
"I would recommend them. They have taken very good care of me and my family."
We responded:
""Hi Oscar! Thank you so much for the 5-star review and for highly recommending our team! Taking very good care of you and your family is our absolute top priority. Our local Minerva] State Farm agency is proud to deliver exceptional customer service and competitive rates to our neighbors. Whether you need reliable vehicle insurance protection, mortgage insurance options for your home, or customized renters and life insurance plans, we are always here to help. We truly appreciate your support and are honored to be your trusted local insurance agent!"
Profile photo of Maria Moore

Maria Moore

June 18, 2026

5  out of  5
rating by Maria Moore
"This place is awesome the people. There is wonderful i highly recomendable this insurance company and Bryan is the most helpful and friendlyest Person that can help you thank you State Farm . ♥️♥️☺️"
We responded:
"Hi Maria! Thank you so much for the 5-star review and the wonderful shoutout for Bryan! We are so proud to have him on our Minerva State Farm agency team, and he loves being a friendly, helpful resource for our clients. Our office is dedicated to providing top-tier customer service and competitive insurance rates to our neighbors right here in Minerva, Alliance, and Carrollton. We are especially proud to protect families from nearby Tri-County and Columbiana County communities like New Waterford! Whether you need affordable auto insurance, reliable home insurance, renters, or life and business insurance coverage, we are always here to maximize your multi-policy bundle discounts. Thank you for recommending our insurance company and trusting us as your preferred local insurance agent!"