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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tammy Miller

Tammy Miller

November 20, 2025

5  out of  5
rating by Tammy Miller
"The agent was able to answer every question we had and after 20 years with Allstate we were able to seamlessly switch for better coverage and at half the cost!"
We responded:
"Thank you Tammy for alowing us the chance to earn your business. We appreciate your time in giving us a review and hope this finds you well. "
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Meredith Glover

November 20, 2025

5  out of  5
rating by Meredith Glover
"Sloane is an excellent agent to work with at State Farm. Very impressive."
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S R

November 18, 2025

5  out of  5
rating by S R
"Super easy to work with. Kim is always very helpful anytime I have questions or need to make payments."
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ROBERT BLYER

November 13, 2025

5  out of  5
rating by ROBERT BLYER
"Very helpful and knowledgeable representatives who work in the best interests of their customers!"
We responded:
"thank you for taking the time to give our Minerva office a review. We appreciate the chance to earn your business and hope this finds you well. "
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SAMANTHA FISHER

November 11, 2025

5  out of  5
rating by SAMANTHA FISHER
"Wonderful service!"
We responded:
"Thank you for taking time to give us a review and how wonderful our service is. We appreciate your business. "
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Leisa Arnold

November 10, 2025

5  out of  5
rating by Leisa Arnold
"Saved me thousands of dollars!"
We responded:
"Thank you for taking time to give us a review. Saving money is what we do on a daily basis and would love more client's like yourself. Don't keep us a secret and thank you for your business. "
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KAREN DAWSON

November 6, 2025

5  out of  5
rating by KAREN DAWSON
"I’m new to the area and I found State Farm to be incredibly welcoming and helpful and getting my insurance for my new home and car. If you need insurance, I would definitely call this company."
We responded:
"Thank you for taking time to give us a review. We appreciate your business and welcome to the area. If we can help with anything else, please reach out let us know. "
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Kathy Parry

October 31, 2025

5  out of  5
rating by Kathy Parry
"Great response time and always so friendly!! Highly recommend."
We responded:
"Thank you Kathy for taking time to give us a review. We believe we are the best insurance agency in Malvern and want to customize our service to provide the best value possible. Please let us know how else we can help you. We appreciate your business and hope this finds you well. "
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Raymond Stanton

October 26, 2025

5  out of  5
rating by Raymond Stanton
"Service has always been very good and professional. When we have needed assistance or simply questions about our policy, changes or service we have been pleasantly satisfied with State Farm's response and actions. Since Robert Garner has assumed the ownership in Minerva the service has continued to be exemplary. Top notch and will continue with them for our future needs."
We responded:
"Thank you Raymond. This State Farm agency has served the Minerva, Malvern, Carrollton area for over 50 years with a long standing reputation of being one of the best agencies with local service. I only want to build upon this reputation and keep the outstanding service going. Thank you for trusting us with all your auto and home insurance needs. If we can do anything else to customize our service to fit your needs, please don't hesitate to share. We appreciate your business and hope this finds you well. "
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jeremy grimm

October 24, 2025

4  out of  5
rating by jeremy grimm
"My rates are still a bit high but they've treated me right. I cant complain."
We responded:
"Thank you for taking time to give our office a review. We appreciate your business. "
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daniel rivero

October 20, 2025

5  out of  5
rating by daniel rivero
"buen sevicio"
We responded:
"Thank you for allowing us to insure your auto insurance. Would love to help your friends and family in Canton if the oppurtunity ever arises. Thank you again for your business and hope this finds you well. "
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Melinda M

October 10, 2025

5  out of  5
rating by Melinda M
"Personable and a pleasure to do business with. They cut my insurance rate in half, definitely would recommend doing business here to anyone"
We responded:
"Thank you Melinda for allowing us to quote your car insurance over in Toronto, Ohio. Cutting your cost in half is amazing, but not surprising. If we can help with anything else like homeowners insurance, renters insurance or one of our great life insurance policies, please let us know and we hope this finds you well. Thank you again for your business. "
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Marshell Wooley

October 9, 2025

5  out of  5
rating by Marshell Wooley
"Awesome people who are very kind understanding and helpful."
We responded:
"Thank you Marshell for allowing us to insure your cars over in beautiful Columbiana County, Ohio. We appreciate your business and you taking the time to give our office a review. We hope this finds you well. "
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Mimi Beard

October 9, 2025

5  out of  5
rating by Mimi Beard
"Worked with Brian, he was awesome!"
We responded:
"Thank you for taking the time to give one of our agents, Brian, a review. We appreciate the chance to earn your auto and home insurance from Waynesburg, Ohio. If we can help with anything else, such as Medicare or life insurance, please don't hesitate to reach out to Brian or anyone else in office. Thank you for your business. "
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Jody Hezoucky

October 9, 2025

5  out of  5
rating by Jody Hezoucky
"Very helpful. Got better coverage for less Highly recommend letting them quote your needs."
We responded:
"Thank you Jody for taking the time to give our office a review. We appreciate the chance to earn your auto, home and boat insurance from Carrolton and we hope this finds you well. Thank you for your business. "
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timmy brendle

October 8, 2025

5  out of  5
rating by timmy brendle
"Very professional in all aspects of this journey, made simple and understandable through my agents knowledge of the product"
We responded:
"Thanks Timmy for taking the time to give our office, and Sloane, a review. If we can help with anything else, please don't hesitate to reach out. We appriciate your business and hope this finds you well. "
Profile photo of Tammy Rancour

Tammy Rancour

October 7, 2025

5  out of  5
rating by Tammy Rancour
"State farm has the greatest agents. Very knowledgeable and very helpful with all my needs. Best company ever!"
We responded:
"Thank you for the review of Becky, one of our agents in Massillon office. We appreciate you allowing us to insure your car in East Canton and if we can help with any renters insurance, life insurance or anything else, please don't hesitate to reach out. Thank you for your business. "
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Michael DeOrio

October 6, 2025

5  out of  5
rating by Michael DeOrio
"They called me and let me know that my insurance policy was being renewed with an additional 165 dollars off my bill."
We responded:
"thank you Michael. We appreciate the chance to insure your auto's, home and boat the past two years in Carrollton and looking forward to continuing to provide value through rate decreases and discounts to our loyal clients. If we can help with anything else such as life insurance or health insurance, please don't hesitate to reach out. Thank you and hope this finds you well. "
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James Tarbet

October 3, 2025

5  out of  5
rating by James Tarbet
"The girls are very friendly and helpful !"
We responded:
"Thank you for taking the time to give us a review. We appreciate your families business the past 47 years at our minerva office. Trusting us with your home, motorcycles, boat, auto's and family's life insurance plan is nothing we take for granted. Please let us know if we can help any other way and hope this finds you and your family doing well. "
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Sue Anderson

October 1, 2025

5  out of  5
rating by Sue Anderson
"Great prices and even better service! So glad I switched!"
We responded:
"Thank you Sue for the kind words and your business in Hanoverton, Ohio. In addition to your auto and home insurance, we provide many additional products to protect your family and finances with life and disability insurance. Please don't hesitate to reach out if you need anything else and hope this finds you and your family doing well. "
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Darlene Tate

September 30, 2025

5  out of  5
rating by Darlene Tate
"Very personable. I like that you can speak locally to a representative. They made the transition very easy."
We responded:
"Thank you Darlene for your auto insurance business. yes, we love local service too and appreciate the chance to do that from Robertsville, Ohio. We also have some great final expense life insurance policies that provide extra discounts on auto if you are ever interested in additional services. Thank you for your trust and business and hope this finds you well. "
Profile photo of Marvenia Dillon

Marvenia Dillon

September 25, 2025

5  out of  5
rating by Marvenia Dillon
"Bryan was so helpful…. He went above and beyond what I was expecting from an insurance call. He was pleasant and knowledgeable with all my questions. He was honest with the quotes and frankly made me want to receive insurance from someone so honest and forthcoming. So as a result I have become a State Farm member. I urge everyone to give them a call."
We responded:
"Thank you for the kinds words regarding one of our licensed agent's, Bryan. We appreciate your business and taking the time to give us a review. "
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Jonessa Burkholder

September 25, 2025

5  out of  5
rating by Jonessa Burkholder
"Great insurance agent! The office staff is helpful and fast to answer any of my questions. Thankful for them! They make this area of adulting much easier."
We responded:
"Thank you for the kind words and allowing us to help you "adult" better :)"
Profile photo of Chi Green

Chi Green

September 25, 2025

5  out of  5
rating by Chi Green
"Have all 4 cars and house thru here and got the best rate!! Very friendly and accommodating when contacting the office for any needs!!"
We responded:
"Thank you for the kind words and allowing us to insure your house and cars. We appreciate your business. "
Profile photo of H Keating

H Keating

September 11, 2025

5  out of  5
rating by H Keating
"Robert Garner - State Farm Insurance Agency is always there to help when I have policy questions or have to submit a claim. They make the process easy, even over the phone. They make an effort to get to know their clients and show they care. I would highly recommend reaching out to them for your insurance needs."
We responded:
"Thank you for the kind words and taking time to give us a review. We appreciate all your business and hope this finds you well. "