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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dawn Bunnell

June 4, 2026

5  out of  5
rating by Dawn Bunnell
"Still early in our relationship but so far they are friendly and helpful."
We responded:
"Hi Dawn! Thank you so much for the 5-star review! Welcome to our local State Farm family—we are so glad to hear our team has been friendly and helpful early in our relationship. Building long-term trust and providing exceptional customer service is our top priority. As your local insurance agent, we are dedicated to helping our neighbors in Minerva, Alliance, Carrollton, and the surrounding communities find the best auto insurance, home insurance, and renters insurance policies. Whether you need to update your car insurance options or explore affordable life and business insurance coverage down the road, our knowledgeable staff is always here for you. We look forward to taking great care of you for many years to come!"
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Randy Brown

June 3, 2026

5  out of  5
rating by Randy Brown
"Hands down the best insurance company. Friendly and knowledgeable staff. Affordable rates."
We responded:
"Hi Randy! Thank you so much for the 5-star review and for calling us the best insurance company! Our friendly and knowledgeable staff takes great pride in offering affordable rates and top-tier customer service. As your trusted local State Farm agency, we love helping our neighbors in Minerva, Alliance, Carrollton, and the surrounding areas save money. Whether you need cheap auto insurance, reliable home insurance, renters insurance, or life and business insurance coverage, we always customize plans to fit your budget. We appreciate your support and are proud to be your go-to local insurance agent!"
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George W

May 14, 2026

5  out of  5
rating by George W
"Professional and courteous staff. Provides detailed information regarding coverage and claims. Kim is my go to person, but you can't go wrong with any personnel at Robert Garner State Farm. All the staff are friendly and very knowledgeable. Wouldn't consider going anywhere else!"
We responded:
"Thank you for the fantastic review! The team at the Robert Garner State Farm Agency, including Kim, on Lincolnway in Minerva, OH loves hearing feedback like this. We are so proud of Kim and our entire knowledgeable staff for delivering the professional, courteous, and detailed service our clients deserve. We strive every day to be the preferred insurance agent for families and business owners across Stark County, Carroll County, and Columbiana County. Providing clear information regarding coverage options and auto insurance claims is how we protect our neighbors in: Minerva, OH, Malvern, OH, East Canton, OH, Carrollton, OH, Waynesburg, OH, Whether you visit Kim or another team member at our Minerva insurance office, we specialize in customizing policies to maximize your savings. We regularly check for all eligible discounts, including our Multi-Car, Drive Safe & Save, Accident-Free, and Tenure discounts. From auto and homeowners insurance to life and business protection, we are committed to being the agency you never want to leave. Thank you for choosing Robert Garner State Farm as your trusted insurance partner! Neighbors can always learn more or get a free quote at GarnerSF.com."
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Sean Fram

May 13, 2026

5  out of  5
rating by Sean Fram
"This branch of State farm is the best one they are so nice and they go out of their way to help you so much I love this place more than anything I'll be a customer for a long long time"
We responded:
"Thank you so much, Sean, for the wonderful five-star review! The entire team at the Robert Garner State Farm Agency loves hearing that we are the best branch around. Going out of our way to provide exceptional, helpful service to our long-term clients is what makes us a preferred insurance agent in Stark County, Carroll County, and Columbiana County. Located right on Lincolnway in Minerva, OH, our local agency makes it simple to get friendly, specialized support. We are proud to be the top choice for neighbors seeking reliable protection plans across these local communities: Minerva, OH, Malvern, OH, East Canton, OH, Carrollton, OH, Waynesburg, OH. We are thrilled to manage your policies and specialize in the exact services you mentioned: Vehicle Insurance: Highly competitive car, truck, and commercial auto coverage options. Motorcycle Insurance: Specialized protection plans for cruisers, touring bikes, and off-road vehicles. Renter's Insurance: Affordable policies to protect your personal property and belongings in any local apartment or rental home. To keep your rates as low as possible, we consistently apply major policy discounts. Be sure to ask us about our Multi-Car, Drive Safe & Save, Accident-Free, and loyalty Tenure discounts. Thank you again for choosing Robert Garner State Farm on Lincolnway as your lifelong insurance partner! Local drivers and tenants can learn more, view policy details, or request a free quote anytime online at GarnerSF.com."
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patti lewis

May 12, 2026

5  out of  5
rating by patti lewis
"Never had any problems, everyone who has ever worked there have been the nicest and very helpful people you could ever meet."
We responded:
"Thank you for taking time to give our office a review. We appreciate the kind words. "
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R L

May 12, 2026

5  out of  5
rating by R L
"Very friendly, not the pushy gotta have this agents just looking to boost their monthly commissions . Easy sign on, good pricing."
We responded:
"Thank you for the fantastic five-star review, RL! The team at the Robert Garner State Farm Agency appreciates your feedback. We pride ourselves on being honest, transparent, and never pushy. Helping you find the right policy for your budget—rather than boosting monthly commissions—is exactly why we are the preferred insurance agent in Stark County, Carroll County, and Columbiana County. Located right on Lincolnway in Minerva, OH, our local agency makes the sign-on process fast, easy, and stress-free. We proudly provide competitive pricing and local service to drivers and families across these surrounding communities: Minerva, OH, Malvern, OH, East Canton, OH, Carrollton, OH, Waynesburg, OH. We are thrilled we could help you secure great pricing on your Vehicle Insurance. Our Minerva insurance office specializes in comprehensive car, truck, SUV, and commercial auto policies. To keep your monthly rates even lower, our knowledgeable staff always looks for eligible savings, including our Multi-Car, Drive Safe & Save, Accident-Free, and Tenure discounts. Thank you again for choosing Robert Garner State Farm on Lincolnway as your trusted insurance partner. Neighbors looking for an easy sign-on process and great vehicle insurance rates can get a free quote today at GarnerSF.com!"
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Heather Simmons

May 12, 2026

5  out of  5
rating by Heather Simmons
"Friendly, local agents and good follow up!! Recommend using!!"
We responded:
"Thank you for the wonderful five-star review, Heather! The team at the Robert Garner State Farm Agency appreciates your recommendation. Providing friendly service and consistent, reliable follow-up is exactly why we are the preferred insurance agent for families and business owners across Stark County, Carroll County, and Columbiana County. Located right on Lincolnway in Minerva, OH, our local agency makes it easy to get personalized protection. We proudly serve neighbors seeking a dependable local insurance partner throughout these nearby communities: Minerva, OH, Malvern, OH, East Canton, OH, Carrollton, OH, Waynesburg, OH. We are thrilled to manage your policies and specialize in the exact coverages you mentioned: Vehicle Insurance: Highly competitive car, truck, SUV, motorcycle, and commercial auto policies. Property Insurance: Strong protection plans for homeowners, condos, renters, and local business properties. To maximize your monthly savings, our helpful staff automatically applies eligible discounts, including our Multi-Car, Drive Safe & Save, Accident-Free, and loyalty Tenure discounts. Pairing your property and vehicle insurance is also a great way to earn a multi-line bundle discount! Thank you again for choosing Robert Garner State Farm on Lincolnway and recommending our services. Local drivers and homeowners can connect with us for a free quote or policy review anytime online at GarnerSF.com!"
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Jennifer Odey

May 11, 2026

5  out of  5
rating by Jennifer Odey
"Very helpful & pleasant!"
We responded:
"Thank you for taking the time to give our office a review. "
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Tammy Miller

May 11, 2026

5  out of  5
rating by Tammy Miller
"The agent was able to answer every question we had and after 20 years with Allstate we were able to seamlessly switch for better coverage and at half the cost!"
We responded:
"Thank you Tammy for alowing us the chance to earn your business. We appreciate your time in giving us a review and hope this finds you well. "
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KAREN DAWSON

May 8, 2026

5  out of  5
rating by KAREN DAWSON
"I’m new to the area and I found State Farm to be incredibly welcoming and helpful and getting my insurance for my new home and car. If you need insurance, I would definitely call this company."
We responded:
"Thank you for taking time to give us a review. We appreciate your business and welcome to the area. If we can help with anything else, please reach out let us know. "
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carla fasig

May 4, 2026

5  out of  5
rating by carla fasig
"Always helpful and looks out for savings and things like insurance for my family if something happens to me"
We responded:
"Thank you Carla for contacting us to help you with your business. I understand Allstate was not able to help you, but we were. We love client's like yourself and would love more of your friends and family. Thank you for your business and hope this finds you well."
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Kristin Lastor

May 1, 2026

5  out of  5
rating by Kristin Lastor
"Kim was so helpful & kind helping me figure out the coverage I needed for my business! Everyone there is always so kind & helpful i definitely recommend them for your insurance needs!"
We responded:
"Thank you Kristin for recognizing Kim in our Minerva office. She has been there for 10 years and loves helping her community save money and provide better value with their insurance needs, including business insurance. If we can help with anything else such as life and health insurance, please reach out. "
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Jason Decker

May 1, 2026

5  out of  5
rating by Jason Decker
"Brain was excellent. Talks to you like a human with understanding of what the real world is. Genuinely look out for your personal needs. Brain and Kim will get you right, Brain cut my car insurance half the price. He got me a bundle of Car, House, Health, and Life insurance under the price of just my car insurance i had from progressive"
We responded:
"Thank you Brian for recogizing the effort Brian puts into all our clients to try and save them money and bring more value like life and health insurance. Please don't keep Brian a secret at our Minerva office and please send your friends and family to him for help too. We love saving people money and cutting rates in half. "
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Tina Mitchell

April 24, 2026

5  out of  5
rating by Tina Mitchell
"I like coming into the buisness and everyone is smiling and greets you and is always helping you with whatever u need. I appreciate it and sometimes life throws us curve balls but I know I can call anytime with my questions. Ty"
We responded:
"Thank you Tina for taking the time to give us a review. We appreciate the kind words and appreciate your business. "
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Mary jane Duvall

April 24, 2026

5  out of  5
rating by Mary jane Duvall
"Bryan was great. Thank You"
We responded:
"Thank you Mary Jane for giving Bryan a shout out for his great professionalism and customer service at our Minerva State Farm office. He loves clients like yourself from Alliance, Ohio and would love to help your friends and family too with their insurance. "
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American Cymry

April 23, 2026

5  out of  5
rating by American Cymry
"Excellent customer service."
We responded:
"Thank you for choosing our Minerva Office for your auto insurance, home insurance and protecting your assett's through a Liability Umbrella. If we can help any of your friends or family, please don't keep us a secret. "
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Connie Freeman

April 19, 2026

5  out of  5
rating by Connie Freeman
"Bryan at State Farm was very knowledgeable and professional. He was also patient as it took me a long time to make a decision to change insurance agents."
We responded:
"Thank you Connie for recognizing the professional service our agents provide. we appreciate the chance to earn your auto insurance business in Lisbon, Ohio with our Minerva State Farm office. If we can help with renters' insurance, home insurance, or life insurance, please let us know. "
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Juanna Gallow

April 18, 2026

5  out of  5
rating by Juanna Gallow
"Always great service and will help to get your rates lower! Highly recommend!"
We responded:
"Thank you for recognizing our great low rates in addition to the best service with auto insurance, home insurance and rental property insurance. Even though we are located in Minerva, we are licensed for all of Ohio including Amsterdam, Ohio where many of our great clients reside like yourself. Let us know if we can help with anything else and appreciate your tenured business. "
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Debra Bates

April 17, 2026

5  out of  5
rating by Debra Bates
"Love Statefarm! Even got a call from my agent to let me know my insurance premium went down. I love the communication from them and the great service I get when I have to call in! Robert Gardner Statefarm Insurance! Give them a call!!"
We responded:
"Thank you Debra for your business and the kind words. "
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Gail Huff

April 17, 2026

5  out of  5
rating by Gail Huff
"They are great people here.. They saved me money !!!"
We responded:
"Thank you Gail for recognizing the great licensed agent's in our Minerva office doing what they do best...Save you Money. Thank you for your business and if we can help with anything else such as renters and or home insurance and life insurance, please ask. "
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Hope Proctor

April 17, 2026

5  out of  5
rating by Hope Proctor
"They are very helpful and very friendly"
We responded:
"Thank you Hope for choosing the #1 insurance company, State Farm, to help you with your auto, renters and life insurance. Providing more value at a lower cost is what we do best at our Minerva, OH State Farm Office. If we can help with anything else, please let us know and thank you for your business. "
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Melinda M

April 13, 2026

5  out of  5
rating by Melinda M
"Personable and a pleasure to do business with. They cut my insurance rate in half, definitely would recommend doing business here to anyone"
We responded:
"Thank you Melinda for allowing us to quote your car insurance over in Toronto, Ohio. Cutting your cost in half is amazing, but not surprising. If we can help with anything else like homeowners insurance, renters insurance or one of our great life insurance policies, please let us know and we hope this finds you well. Thank you again for your business. "
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Julie Snyder

April 13, 2026

5  out of  5
rating by Julie Snyder
"Very friendly and knowledgeable staff. Great customer service. If you need insurance, I highly recommend State Farm. Been with them for 20+ years. Quick to help when needed."
We responded:
"Thank you Julie for taking time to give us a review. We appreciate the chance to insure your car and home in Carrol county. If we can help in any other way, please ask and hope this finds you well. "
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Travis Roth

March 26, 2026

5  out of  5
rating by Travis Roth
"Great insurance agent. Great rates and customer service. I’m very happy that I made the switch!"
We responded:
"Clients from Columbiana area seem to be some of our favorite clients. Thank you for trusting us with your insurance and protecting all your assett's with a liability umbrella. We appreciate your business and hope this finds you well. "
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Nancy Starkey

March 24, 2026

5  out of  5
rating by Nancy Starkey
"Shout out to Bryan Ehrlinspiel!! A+ customer service. Bryan took the time to make sure I understood all details about my policies. Great conversation during the process, a big plus! I could go on and on about the excellent experience I had speaking with Bryan. Every minute was a treat. State Farm has a great asset in Bryan!! He’s a keeper!! Thank you, Bryan! 😊😊😊"
We responded:
"Thankyou Nancy regarding the kind words about Bryan. He is one of our senior agent's and loves helping people and making sure that we not only provide the best price compared to our competitions, but also properly covered. Relationships matter to us and if we can do anything else to improve our services, please let us know. "